Frequently Asked Questions

Everything you need to know about shopping with Paw.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your doorstep.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.

Do you offer international shipping?

Yes, Paw ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.

Are your materials sustainably sourced?

At Paw, we prioritize ethical fashion. We use organic cotton and recycled fabrics across 80% of our catalog to ensure high quality with a lower environmental impact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.