Returns & Exchanges

At Paw, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all protective seals and designer tags remain intact to avoid processing delays.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to any authorized courier location and keep your tracking number handy until your refund is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing