Returns & Exchanges
At Paw, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all protective seals and designer tags remain intact to avoid processing delays.
Print and Attach Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to any authorized courier location and keep your tracking number handy until your refund is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
